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4 Day Award in the delivery of conflict management training
4 Day Level 3 Award in the delivery of conflict management training
WHO IS THIS COURSE FOR?
This qualification is aimed at individuals who wish to deliver scenario-based conflict management training. It is suitable for delivery across a wide range of sectors and is of particular benefit to those delivering training in a customer-facing role. It also meets the requirements of the Security Industry Authority (SIA) for those delivering the licence to practice qualifications which include scenario-based conflict management training.
Course Information
This UCP award has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.
The objective of the qualification is to:
- Support a role in the workplace for those who deliver scenario-based conflict management training; and
- provide learners with personal growth and engagement in learning.
The qualification is suitable for delivery across a wide range of sectors and is of benefit to those
delivering training in a customer-facing role.
The qualification also meets the requirements of the Security Industry Authority (SIA) for those delivering the licence to practice qualifications, which include scenario-based conflict management training.
Minimum Required Kit List
Laptop with Microsoft word and power point
Skill Prerequisites
- Full drivers License
- 18 Years +
- Level 1 English Language
*All prerequisite awards should not be expired
so please check the expiry date before applying
*All Candidates should have a reasonable level
of personal fitness
Topics
- how communication can be used to solve problems and reduce the likelihood of conflict
- factors that influence human responses in conflict situations
- how to reduce risks and good practice to follow after conflict situations.
